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FAQs for Individual Customers

How does the auto transport process work?

You select the date of pick-up and delivery, you receive and accept the proposal, and we pick up your vehicle from the designated location, load it onto a carrier, and transport it to the destination. You’ll receive updates along the way.

How much does it cost to ship a car?

The cost depends on factors like distance, vehicle type, transport method (open or enclosed), and seasonal demand. Contact us for a personalized quote.

How long does shipping take?

Delivery times vary based on distance and route, but typically range from 2-10 days. Expedited shipping options are available.

Is my vehicle insured during transport?

Yes, all vehicles are covered by the carrier’s insurance. We recommend reviewing the coverage details and considering additional insurance if needed.

Should I prepare my car before shipping?

Yes. Remove personal items, disable alarms, leave only a quarter tank of fuel, and ensure the car is in running condition unless shipping as inoperable.

What’s the difference between open and enclosed transport?

Open transport: More affordable, commonly used, and exposes your vehicle to weather and road conditions.
Enclosed transport: Offers more protection, ideal for luxury, classic, or exotic cars.

Do I need to be present for pickup and delivery?

No, either you or a designated representative should be present to inspect and sign off on the vehicle’s condition.

What happens if my car is damaged during transport?

We conduct a pre- and post-shipment inspection. If any damage occurs, report it immediately, and we will assist with the insurance claim process.

Can I ship a non-running or modified vehicle?

Yes, but special equipment may be required for inoperable or heavily modified vehicles, which may affect pricing.

Can I schedule transport for a future date?

Yes, we allow booking to align with your personal needs – vacation, college, job offer…

FAQs for Businesses (Dealerships, Rental Companies, Fleets, etc.)

Do you offer bulk vehicle transport for dealerships and fleet services?

Yes, we provide multi-vehicle transport services tailored to dealerships, rental agencies, and fleet managers.

Can you transport cars from auctions?

Absolutely! We coordinate with major auction houses to deliver vehicles safely and on time.

Do you provide expedited shipping for urgent vehicle relocations?

Yes, we offer priority transport services to meet tight deadlines.

How do you handle corporate relocation or fleet moves?

We customize solutions for corporate moves, fleet reallocation, and employee vehicle relocation services.

Do you offer long-term contracts or ongoing transport partnerships?

Yes, we offer contract-based and recurring transport services for businesses that require frequent vehicle shipping.

How do you ensure vehicle safety and compliance?

All transports comply with DOT regulations, and our carriers are fully licensed, insured, and experienced in handling vehicle shipments.

What kind of transport options do you offer for high-value vehicles?

We provide enclosed transport with additional security features for high-end, exotic, and classic vehicles.

Can I schedule transport for a future date?

Yes, we allow booking to align with your business needs.

How do I get a quote for bulk shipping?

Contact us with details such as the number of vehicles, pickup/delivery locations, and transport preferences for a customized quote.